Last Updated: August 17, 2026
These Terms of Service (“Terms”) govern your use of the Alamo Ad Valorem website at www.alamoadvalorem.com and the property tax consulting, representation, communication, and related services provided by Alamo Ad Valorem, LLC (“Alamo Ad Valorem,” “Company,” “we,” “us,” or “our”).
By accessing or using our website, engaging our services, or authorizing Alamo Ad Valorem to represent you, you acknowledge that you have read, understood, and agree to these Terms.
If you have entered into a separate written engagement agreement, service agreement, or other contract with Alamo Ad Valorem, the terms of that agreement will control in the event of any conflict with these Terms.
1. Eligibility and Authority
By using our services, you represent that:
- You are at least 18 years of age.
- You are the owner of the property, an authorized representative of the property owner, or have authority to act on behalf of the individual or entity that owns the property.
- You have authority to enter into agreements relating to the property and the services requested.
If you are acting on behalf of a corporation, partnership, trust, limited liability company, property management company, or other entity, you represent that you have authority to bind that entity.
2. Scope of Services
Alamo Ad Valorem provides property tax consulting and representation services for residential, commercial, investment, and other real property and personal property accounts.
Depending on the services agreed upon, our services may include:
- Filing property tax protests.
- Reviewing appraisal district valuations.
- Analyzing property and market information.
- Preparing valuation evidence.
- Communicating and negotiating with appraisal districts.
- Representing property owners at informal meetings and Appraisal Review Board hearings.
- Monitoring property tax protest status and results.
- Providing recommendations regarding additional appeal remedies.
- Assisting with other property tax matters permitted under Texas law.
The exact scope of representation may be further defined by a separate engagement or service agreement.
3. Authorization to Represent Property Owners
When you execute an engagement agreement, Appointment of Agent, or other authorization allowing Alamo Ad Valorem to represent you, you authorize us and our authorized consultants, employees, agents, and, when separately authorized, legal counsel to act on your behalf within the scope of that authorization.
This may include:
- Filing property tax protests.
- Communicating with appraisal districts and Appraisal Review Boards.
- Presenting valuation evidence.
- Negotiating proposed property values.
- Accepting or rejecting settlement offers based on our professional judgment.
- Attending informal and formal hearings.
- Taking procedural actions reasonably necessary to perform the agreed services.
Alamo Ad Valorem may use professional judgment when determining the evidence, valuation methodology, negotiation strategy, and procedural approach appropriate for a property.
4. Client Responsibilities
Clients agree to provide accurate and complete information that may be reasonably necessary for us to perform our services.
This may include:
- Property information.
- Purchase information.
- Income and expense information.
- Lease information.
- Construction costs.
- Photographs.
- Repair estimates.
- Appraisal notices.
- Correspondence received from appraisal districts or taxing authorities.
- Other documentation relevant to the property’s value or appeal.
Clients should promptly notify Alamo Ad Valorem of ownership changes, property sales, mailing address changes, changes in authorized representatives, or other circumstances that may affect our representation.
Alamo Ad Valorem is not responsible for adverse outcomes caused by inaccurate, incomplete, or untimely information provided by a client or third party.
5. Fees and Payment
Fees for Alamo Ad Valorem’s services are determined by the applicable engagement agreement, service agreement, proposal, or other written arrangement between the client and Alamo Ad Valorem.
Depending on the engagement, fees may be contingency-based, fixed, hourly, or otherwise agreed upon.
Where a contingency fee applies, the fee is generally based on property tax savings or another agreed measure of the benefit obtained through our services.
Invoices are payable according to the payment terms stated in the applicable agreement or invoice.
Past-due amounts may be subject to late charges, interest, collection costs, or other remedies to the extent provided in the applicable agreement and permitted by law.
6. Annual Representation, Renewal, and Cancellation
Certain Alamo Ad Valorem service agreements provide for continuing or annual property tax representation.
Renewal and cancellation terms are governed by the client’s applicable engagement or service agreement.
Clients who wish to discontinue future representation should provide written notice in accordance with their agreement.
Cancellation does not eliminate fees that have already been earned or amounts owed for services previously performed.
Once work has begun for a particular tax year, cancellation rights and any resulting fees will be determined by the applicable service agreement and the work already performed.
7. Additional Appeal Remedies
Administrative property tax protest services do not necessarily include additional remedies available after an Appraisal Review Board determination.
Additional remedies may include:
- Motions permitted under the Texas Property Tax Code.
- Binding arbitration.
- Litigation or judicial appeal.
- Other administrative or legal remedies.
These services may require separate authorization, additional filing costs, deposits, professional fees, attorney fees, expert fees, or contingency fees.
Alamo Ad Valorem will not pursue binding arbitration or litigation on a client’s behalf without the authorization required for that service.
8. No Guarantee of Results
Alamo Ad Valorem does not guarantee that a property tax protest, appeal, negotiation, arbitration, or other proceeding will result in a reduction in market value, appraised value, taxable value, or property taxes.
Results depend on numerous factors outside our control, including:
- Available evidence.
- Market conditions.
- Property characteristics.
- Applicable law.
- Appraisal district determinations.
- Appraisal Review Board decisions.
- Arbitrator decisions.
- Court decisions.
- Actions of other governmental entities or third parties.
Past results do not guarantee future results.
9. SMS Terms of Service
By opting in to receive SMS communications from Alamo Ad Valorem through a website form, written agreement, electronic form, or other authorized opt-in method, you agree to receive SMS messages from Alamo Ad Valorem.
Messages may include:
- Property tax protest filing confirmations.
- Account notifications.
- Property tax protest status updates.
- Hearing notifications and reminders.
- Requests for documents or additional information.
- Post-hearing and appeal results.
- Billing and account-related notifications.
- Customer care and support communications.
- Responses to customer inquiries.
- Service reminders and announcements.
- Customer feedback and review requests.
- Marketing or promotional communications when you have provided the appropriate consent.
Messaging frequency may vary.
Message and data rates may apply.
To opt out of SMS communications at any time, reply STOP to any message.
For assistance, reply HELP to any message or visit www.alamoadvalorem.com.
Consent to receive marketing or promotional SMS communications is not a condition of purchasing goods or services from Alamo Ad Valorem.
After opting out, you may receive a final confirmation message acknowledging your opt-out request. You will no longer receive SMS messages covered by that opt-in unless you subsequently provide consent again.
Mobile information, SMS opt-in data, and text messaging consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
For additional information regarding how we collect, use, and protect personal information, please review our Privacy Policy at:
10. Privacy and Personal Information
Your use of our website and services is also subject to the Alamo Ad Valorem Privacy Policy.
We may collect information reasonably necessary to provide property tax consulting services, communicate with clients, administer accounts, improve our services, comply with legal obligations, and operate our business.
We do not sell personal information.
For more information, please review our Privacy Policy at:
11. Website and Electronic Communications
Our website and electronic systems are provided for informational and business purposes.
You agree not to:
- Attempt to gain unauthorized access to our website, systems, or accounts.
- Use the website for fraudulent or unlawful purposes.
- Introduce malicious software, automated attacks, or other harmful technology.
- Misrepresent your identity or authority.
- Use website content in a manner that violates applicable law or our intellectual property rights.
We may modify, suspend, or discontinue portions of our website or online services at any time.
12. Third-Party Services and Information
Alamo Ad Valorem may use information or services provided by appraisal districts, taxing authorities, software providers, payment processors, data providers, valuation services, communications providers, attorneys, consultants, and other third parties.
We are not responsible for errors, omissions, delays, outages, or actions caused by third-party systems or organizations outside our reasonable control.
Links to third-party websites are provided for convenience and do not constitute an endorsement of their content or practices.
13. Disclaimer of Warranties
The website and related online services are provided on an “as available” basis.
To the maximum extent permitted by law, Alamo Ad Valorem disclaims warranties not expressly stated in a written agreement, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Nothing in these Terms creates a guarantee regarding the outcome of any property tax matter.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Alamo Ad Valorem will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of our website or services.
Any limitation of liability contained in a separate engagement or service agreement will control with respect to services provided under that agreement.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited.
15. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Alamo Ad Valorem and its members, officers, employees, consultants, agents, and contractors from claims, damages, liabilities, losses, or expenses resulting from:
- False, inaccurate, or misleading information provided by you.
- Your unauthorized use of our website or services.
- Your violation of these Terms.
- Actions taken by you outside the scope of our representation.
- Your violation of applicable law or the rights of another person.
16. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Any dispute relating to a separate engagement or service agreement will be handled according to the dispute resolution provisions contained in that agreement.
Where no separate agreement controls the dispute, jurisdiction and venue will lie in the appropriate courts located in Bexar County, Texas, to the extent permitted by law.
17. Changes to These Terms
Alamo Ad Valorem may update these Terms from time to time.
Changes will become effective when the revised Terms are posted on our website unless otherwise stated.
The “Last Updated” date at the top of this page will indicate when the Terms were most recently revised.
18 – Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Alamo Ad Valorem, LLC
7550 I-10 Suite 800, San Antonio, TX 78229
info@alamoadvalorem.com
(210) 952-4114
By using our Site, you acknowledge that you have read, understood, and agree to this Privacy Policy.